Shipping policy

We currently ship only within the United States.

Processing Time: Orders are processed within 1–3 business days.

Shipping Time: Once processed, orders typically arrive within 5–8 business days.

Tracking: All orders include tracking. You will receive a tracking number via email once your order ships.

Shipping Address: Please ensure the shipping address provided at checkout is correct. We are not responsible for delays or misdeliveries caused by incorrect addresses.

Damaged or Lost Orders: If your order is lost, damaged, or arrives incorrectly, please contact us at xenra.help@gmail.com, and we will assist you.